FAQ

Frequently Asked Questions

How does shipping work?

Answer:

Kiddie Outfit partners with global designers and suppliers for us to give your little one the most exquisite pieces of clothing and accessories, it means that your orders is ship from different countries that can provide the best price and quality, we partnered with the shipping agency on the country of origin.

Because we ship directly from our partners in these countries, your item may take 1 to 2 months to arrive. Please bear with us if it does not show up immediately, surely it's on its way.

We offer international shipping options too, we can deliver worldwide for a very minimal shipping fee.

How much is the shipping cost?

Answer:
FREE!
because we value our clients in every part of the world, this is our way of saying thank you for patronizing us.

How soon my order will arrive?

Answer:
For U.S.A address your order will arrive between 20 to 30 days after processing your order.

For non U.S.A address your order will arrive between 30 to 60 days after processing your order,

How long does it take to process my order?

Answer:
Upon the receipt of your order, we will process your payment, once the payment is confirmed, we will process your order. It will take about 5 days to process your order then we will ship your order.


What will happen if I don’t received my order?

Answer:
You need to be very careful in putting your shipping address, it must be complete.
We will issue a full refund if you do not received your order after 7 days from scheduled date of delivery.


How do I make sure that I choose the right size?

Answer:
There are sizes options whenever you will make an order. The size according to the age of your child is indicated on the options, though it’s always safe to order 1 to 2 size bigger since kids grow so fast, especially babies, they literally grow 1 to 2 inches taller in matter of weeks. The bigger the size the chances that they can still use the item in the next couple of months for babies and couple of years for kids.

What are the payment options?

Answer:
KiddieOutfit.com accepts all major credit card like Visa, Master Card,American Express, Discover, JCB, Diner's Club and EnRoute through our PAYPAL payment gateway, you don't necessarily need to have a Paypal account to purchase.