Full Refund is a guarantee when you don’t receive your order. Please contact us immediately after the lapse of shipping due date which is maximum of 30 days for U.S.A address and after 60 days for international address (non-U.S.A address)
You will not receive your order if your shipping address is incomplete like forgetting the Zip code or other important details on your address.
If the item you receive is not as described, you can request for a full refund and return the item but you have to handle the shipping cost for the return of the item or agree for a partial refund and keep the item.
You can submit refund requests up to 2 days after you received your item.
For items lower than $50.00 returning it back to us is not cost efficient because the shipping fee may cost more than the item itself.